CVE-2023-38058
CVSS 3.1 Score 4.3 of 10 (medium)
Details
Published Jul 24, 2023
Updated: Aug 1, 2023
CWE ID 863
CWE ID 269
Summary
CVE-2023-38058 is a privilege escalation vulnerability affecting the OTRS ticket move action in its agent interface. An attacker who is authenticated as an agent can bypass required permissions and move tickets unauthorizedly. This issue poses a risk to OTRS systems from version 8.0.X up to, but not including, 8.0.35. Successful exploitation could lead to unintended modifications of support tickets, potentially disrupting the support workflow and jeopardizing sensitive information.
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Affected Products
- OTRS
Affected Vendors
- otrs)
Advisories, Assessments, and Mitigations
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